We want to ensure your art collecting experience is personalized and special.
Please call us at (970) 870-6609, Monday through Friday 11am-5pm MS, for any questions or concerns. We are closed on holidays and most weekends. If you place an order during non-business hours, your order will be processed the following business day. You may also email us at firstname.lastname@example.org with any questions.
Upon receipt of payment, your artwork will be carefully and professionally packed in either a double tube system, or a flat package. We utilize FedEX for our shipping needs, and you will be notified with a tracking number when your piece is on it’s way. Your art purchase will be shipped within 2 business days of the receipt of payment.
Your satisfaction is crucial to us. We’re confident you will love your artwork, but if you’re not satisfied, please email us at email@example.com or call us at (970) 870-6609 during regular business hours. We absolutely want you to be completely happy with your new artwork.
To receive a refund for your art purchase (less the original packaging and shipping cost), all items must be returned within 2 weeks of the date received. If returned after the 2-week time period, a refund cannot be issued. All returned items must be in original packaging, in the same, original pristine condition, and in resalable condition. Buyer is responsible for packaging and return shipping cost.
Full refunds (less a $50 non-refundable deposit) for workshops and classes are available up to 30 days prior to the start date of the class, and a 50% (less $50) amount will be refunded at 14 days prior to the start date of class. After that, no refunds are possible.
Please allow 30 days for the refund to process. Thank you!